ATLANTA (May 25, 2021) — RAM Partners earned second place on one of the multi-family industry’s most sought-after online reputation rankings, where they have steadily climbed the list of the 50 largest apartment managers.
“We are incredibly excited about our success in online reputation management, a key measurement of how we run our clients’ communities,” said Bill Leseman, President, RAM Partners LLC. “RAM Partners is focused on the guest experience. Our team is diligent in earning positive reviews, which ultimately benefits our partners by helping their assets stand out online.”
With a score of 83.94, RAM Partners is one of the top two management companies in the country for online reputation. It earned the third spot last year. RAM outpaced the other top 10 firms' from 2020 with 5% growth in ORA. RAM has ranked in the top 10 on the much-watched list since its inception.
The results are strategic. Most renters use the Internet when they search for their next apartment. The positive reviews are critical in influencing a potential renter’s choice. RAM uses a proprietary and confidential system to encourage residents of the properties they manage around the country to post reviews.
J Turner Research uses the Online Reputation Assessment (ORA) score metric to annually evaluate the performance of the National Multifamily Housing Council's Top 50 Largest Apartment Managers. The ranking is an unprecedented method to overcome the challenge of multiple review rating scales. The statistical model aggregates and analyzes online ratings from the top online review websites to generate a single score on a 0-100 scale.
Ranked No. 34 in size by the National Multi-Family Housing Council, RAM Partners has increased the number of units in its portfolio by more than 33% since 2017. RAM strongly believes reputation plays an important role in the performance of a property and has been recognized nationally for multiple achievements in 2021. In January, RAM had the highest percentage of communities in J Turner’s Elite 1% of the 50 largest managers, which ranks the top 1% of communities in the country for reputation. In March, RAM ranked first in Chatmeter’s Top Ten Multi-Family brands for Online Reputation.
RAM is strictly a third-party management firm and does not own or develop multi-family assets.
J Turner Research exclusively serves the multi-family industry, empowering management companies with customer insights and a fully integrated online reputation management platform to advance their business, enhance resident satisfaction, increase closing ratios, and improve online reputation.
About RAM Partners LLC
RAM Partners, LLC, is a full-service real estate management company that manages approximately 50,000 units throughout the United States. It specializes in multi-family community management for a variety of third-party owners. From its inception in 1989, RAM Partners has established an excellent track record of successful apartment management, as well as an unsurpassed reputation for its commitment to quality customer service. For more information, visit rampartnersllc.com.
Media contact:
Thornton Kennedy
(404) 210-0363
RAM Partners, LLC
3625 Cumberland Blvd,
STE 1200,
Atlanta, GA 30339
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