Management Philosophy

MANAGEMENT PHILOSOPHY

Formed in 1989, RAM Partners has a track record of successful apartment management through our dedication to superior service and a proven model that drives results. This model consists of three parts - people, residents and partnerships - resulting in a confluence of services and teams dedicated to providing the highest quality experience for everyone. Each member of our team is committed to a common set of goals and takes genuine pride in exceeding resident expectations. Entrusting your property to RAM Partners means a positive impact on the bottom line and a smart move for everyone involved.

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PEOPLE


Our experienced team is highly trained, supported, motivated and empowered to do their best work. 
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RESIDENTS


We serve and take a vested interest in the communities we manage as if they were our own and the residents that call them home. 
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PARTNERSHIP


We view our clients as partners, working together to offer residents an exceptional living experience.
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 OUR COMMITMENMT TO OUR CLIENTS, RESIDENTS AND EMPLOYEES

We establish clear communications among our management team, maintenance team, leasing staff, contractors, clients and residents to maximize our responsiveness and problem-solving abilities.

  • We maintain the appearance of all our managed properties at a superior level.
  • We conduct and complete regular inspections.
  • We listen to our clients’ and residents’ suggestions for property improvement, condition or image.
  • We continually evaluate all areas of property operations in order to address weak areas and reinforce strong ones.

COMMITMENT TO OUR STAKEHOLDERS AND CLIENTS

  • Corporate and on-site teams experienced in all sizes, types and classes of assets.
  • Regular contact with Area Vice Presidents, including weekly property visits.
  • Implementation of cutting-edge technology in multifamily housing for maximum returns on clients' investments.
  • Scheduled inspections to ensure assets are maintained to stakeholder and RAM standards.
  • Maintain an owner's attitude and manage with integrity, honesty and pride.
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COMMITMENT TO OUR RESIDENTS

  • Extraordinary service in every encounter.
  • Active listening to all needs and concerns.
  • Policies and best practices that foster professionalism.
  • Personal contact throughout residency.
  • Culture of welcoming resident feedback.
  • RAM Smart Life resident programs.

COMMITMENT TO OUR ASSOCIATES


  • Culture of empowerment and an enjoyable work environment
  • Ongoing training, career development, recognition and promoting from within.
  • Extensive rewards program for service excellence.
  • Continual push to offer best in class company benefits

 

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